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How to go ahead in recovering your data :

 

bulletDUDE as a service or product

Allthough no trial version is available for download, we are more then happy to provide you with a proof of concept.

Several options are possible in deploying DUDE :

bulletupload your datafiles - DUDE runs on our server, operated by us (hourly rate - min 4h)
bulletprovide a connection to your server - DUDE runs on your server, operated by us (hourly rate - min 4h)
bulletbuy a license - DUDE runs on your server, operated by you, assisted by us (fixed price)
bulleton-site consultant - this option is available in the US only provided by OptimalDBA (daily rate)

Please read the DUDE Primer to fully understand the limitations of the product !

 

bulletContact us

When contacting us - make sure to provide us with essential information like :

bulletCompany name and (company) email address
bulletExplain the situation - what happened ?
bulletDatabase version
bulletPlatform
bulletDatabase size
bulletjava version (java -v)
bulletprefered deployment option :
bulletupload of datafiles
bulletprovide a connection to your server
bulletrun DUDE yourself
bulleton-site consultant (US only)

World wide deployments contact : Henrik Bjerknæs Rasmussen, Service & Support Manager @ Miracle AS
E-mail : hra@miracleas.dk, Cell: +45 25 277 110

North America deployments contact : Daniel Fink, OptimalDBA
E-mail : daniel.fink@optimaldba.com, Cell: +1 303 808 32 82

South America deployments contact : Jefferson @ HBtec, E-mail : dude@hbtec.com.br or slahbtec@terra.com.br, Cell: +55 47 88497639 or +55 47 88497657

South African deployments contact : Kugendran Naidoo, NRG Consulting
E-mail : k@nrgc.co.za ,
Cell: +27 82 7799275

Benelux only contact (or in case of doubt) : Kurt Van Meerbeeck, E-Mail : dude@ora600.be, Cell: +32 495 580714 or skype dude_ora600

 

bulletProbe your environment

Before deployment, DUDE PROBE has to be run on your server (or the server to be used for extraction). Please read the DUDE PROBE page.

 

bulletStart your data recovery

When your environment has been probed - DUDE will be deployed on your database files

 

bulletProof of Concept

We can provide you with a free proof of concept by :

bulleteither uploading some datafiles (SYSTEM + one file)
bulletprovide you with a DUDE version that will only extract the first 10 rows of the first block of a table



Howto's
Check DUDE primer for info

Get Support

Worldwide support contact :
Henrik Bjerknæs Rasmussen
Service & Support Manager
Miracle AS
E-mail :
hra@miracleas.dk
Cell: +45 25 277 110

US support contact:
Daniel Fink
E-mail
daniel.fink@optimaldba.com
Cell : +1 303 808 32 82

Latin America support :
HBtec
E-mail
dude@hbtec.com.br
Cell : +55 47 88497639

South African support :
Kugendran Naidoo
NRG Consulting
E-mail
k@nrgc.co.za
Cell : +27 82 7799275

Benelux only :
Kurt Van Meerbeeck
E-mail
dude@ora600.be
Cell : +32 495 580714